Right now the only way to -use- the castle NPCs is to be a citizen of the owning settlement. I think it would make sense that appointed nobles of the castle, and the one listed as 'castle manager' ought to be able to talk to the NPCs to open the doors etc.
It would be great if you could just give people a roll that allows them to enter. Or make like writs of entry which would act similarly to a door key for a quarter that give people access to the castle.
Castle Delegations
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